When it comes to secure power and IT infrastructure, monitoring and auditing are only part of the story. To ensure true resilience, you also need a plan to keep your systems in optimal condition, and the ability to respond quickly when something goes wrong.

That’s why Comtec Power has created ESMM MAINTAIN — the next step in our ESMM (Enterprise Secure Monitoring & Management) service family. It’s designed to make sure everything we audit under ESMM VIEW and monitor under ESMM and ESMM CONTROL is properly maintained to prevent issues, and backed by a reliable break-fix capability if problems occur.

Why ESMM MAINTAIN?

Your UPS, cooling systems, and monitoring tools are critical to keeping operations online. Without regular maintenance, small issues can grow into major outages. ESMM MAINTAIN delivers peace of mind by combining preventative maintenance with rapid repair services.

This means your systems stay in peak condition, and if something does go wrong, Comtec Power is ready to restore service as quickly as possible.

Key Features

  • Preventative Maintenance – Scheduled servicing of critical infrastructure to reduce risk of failure
  • Proactive Repairs – Identification and resolution of potential issues before they cause downtime
  • Break-Fix Support – Fast, qualified response when faults occur
  • Seamless Integration – Works hand-in-hand with ESMM VIEW audits and ESMM/ESMM CONTROL monitoring
  • Customised Service Plans – Tailored maintenance schedules and SLAs to meet your operational needs

How ESMM MAINTAIN Works

  1. Audit (ESMM VIEW) – We assess your infrastructure’s current state and identify risks.
  2. Monitor (ESMM / ESMM CONTROL) – Continuous monitoring of performance and health.
  3. Maintain (ESMM MAINTAIN) – Scheduled maintenance visits and pre-emptive fixes.
  4. Respond – In the event of a failure, rapid on-site or remote intervention.

Real-World Scenarios

Scenario 1 – UPS Battery Replacement

Our monitoring detects reduced runtime capacity in a UPS. Under ESMM MAINTAIN, we schedule a proactive battery replacement before the next high-demand period, avoiding unexpected downtime.

Scenario 2 – Cooling System Servicing

Regular preventative servicing under ESMM MAINTAIN keeps cooling systems running efficiently, preventing temperature alarms during summer peaks.

Scenario 3 – Fast Break-Fix Response

An environmental sensor fails unexpectedly. ESMM MAINTAIN dispatches a technician the same day to replace the sensor, restoring full monitoring capability.

Who Benefits Most?

  • Businesses running mission-critical systems
  • Organisations that cannot afford downtime
  • Multi-site operations where maintenance consistency is essential
  • Clients looking for a complete lifecycle service from audit to monitoring to repair

Part of the ESMM Service Family

With ESMM MAINTAIN, Comtec Power now offers a full, integrated approach:

  • ESMM VIEW – Audit and assess your infrastructure
  • ESMM – Continuous monitoring
  • ESMM CONTROL – Automated server shutdowns with local PowerChute integration
  • ESMM ALERT – Instant, multi-channel alarm delivery
  • ESMM MAINTAIN – Preventative maintenance and break-fix support

Protect your investment and keep your systems at their best.

Contact Comtec Power today to learn how ESMM MAINTAIN can help you avoid downtime and ensure your infrastructure is always ready.

📧 Email: sales@comtec.com
🌐 Visit: www.comtecpower.co.uk