Across the UK and Europe, organisations are investing in Schneider Electric’s EcoStruxure IT Expert platform to monitor their critical power and infrastructure. It’s powerful, scalable and offers real-time visibility across UPS, PDUs, cooling and environmental devices.

But there’s a growing problem that most IT teams don’t spot:

❗ Most organisations are paying for more IT Expert licences than they actually use – often without realising it.

At Comtec, we’ve audited dozens of environments and found unused device licences sitting idle, sometimes for years.

Why It Happens

Schneider typically sells IT Expert licences in fixed packs – often 25, 50 or 100 at a time.

That means if you need 17 licences, you still buy 25.

If you need 52, you buy 75 or 100.

And when devices get decommissioned, replaced, or offline?

Those licences stay paid for… even when nothing is using them.

Multiply that over several years, and you’re left with costly licence wastage.

The Comtec Difference: Licence Optimisation

Comtec is the only EcoStruxure partner who runs ESMM which means :

✔ Sell exact quantities of IT Expert licences

No packs. No minimum blocks.
You buy only what your environment needs – even if that number is 7, 19 or 43.

✔ Run a licence utilisation assessment on your existing IT Expert system

We identify:

  • Devices that are licensed but offline

  • Devices sending alerts but not licensed

  • Licences that were paid for and never assigned

  • Hardware faults hidden behind repeated alarms

✔ Provide corrective actions

We don’t just flag gaps – we fix them.
Whether that means:

  • Unlocking unused licences

  • Re-allocating devices correctly

  • Supplying replacement hardware

  • Sending a Comtec engineer to resolve the root cause

When We Run an Audit, We Commonly Find…

Problem Typical Impact
25-pack purchased, only 14 devices connected ×11 wasted licences
UPS removed from site but still allocated Licences lost to ghost assets
Monitoring gateways installed but not activated No alerting, no visibility
Critical alarms acknowledged but never closed False sense of safety

Our typical example so far?
A customer paying for 73 licences, using 28.

That was ££££ a year saved – instantly.

Why This Matters Now

Budgets are tightening.

Energy awareness is rising.

And IT audit teams are actively looking for recurring cost opportunities.

Reducing wasted DCIM licences is fast, measurable and visible – a perfect operational win.

Who Should Use This Service?

You’ll get value from Comtec’s IT Expert Licence Optimisation if:

✔ You already use EcoStruxure IT Expert
✔ You purchased licences in packs of 25+
✔ You’ve replaced or decommissioned UPS systems in the last 2 years
✔ You are experiencing un-actioned alerts on ageing hardware
✔ You want licence compliance before your next renewal cycle

What You’ll Get

FREE initial licence utilisation review
(You add us as your Ecostruxure partner in the Schneider portal – we tell you what’s wasted)

Full optimisation report including:
🔹 Installed vs active device count
🔹 Licence waste & cost exposure
🔹 Recommended right-sizing
🔹 Hardware alerts requiring action
🔹 Optional engineering quote to resolve persistent alarms

Ready to Stop Paying for Unused IT Expert Licences?

👉 Book a free IT Expert Licence Check
Contact Comtec Power and request “ITX Licence Audit”

📩 sales@comtec.com
📞 01737 228 100

You buy the licences YOU need –  not the ones the bundle forces you to take.

About Comtec

Comtec has been designing, installing, and supporting critical power and data centre environments since 1994.

We are a certified Schneider EcoStruxure partner and provide:

  • IT Expert monitoring & alerting (ESMM service)

  • UPS installation & upgrades

  • Cooling and power refresh projects

  • Engineering support across the UK & Europe